Terms and Conditions

Association’s Disclaimer

The MSU Alumni Association (the “Association”) is not the Tour Operator.

The Association is not responsible for changes of flight times, fare changes, dishonor of airline, hotel or car rental reservations, delays, losses, injuries, inconveniences, cessation of operations, airline or tour operator bankruptcies, acts of God, or any other event beyond our control.

The Association acts only as agent for the participants with respect to travel services, and it shall not be responsible for changes of flight times, fare changes, dishonor of airline, hotel or other reservations, injury, damage, loss of baggage, accidents or for the acts or defaults of any person or entity engaged in conveying participants or in carrying out other arrangements of the tour. Further, the Association shall not be responsible for losses or additional expenses of the participant due to sickness, weather, strike, civil unrest, acts of terrorism, quarantine, acts of God, governmental intervention or other causes beyond its control.

The Association shall not be responsible for alteration in the itinerary as deemed necessary for carrying out the tour and the right is reserved to substitute hotels of similar quality. The right is further reserved to cancel any tour prior to departure; in which case the entire payment may be refunded without further obligation on its part. The right is also reserved to decline to accept or to retain any person as a member of the tour should such person’s health, actions or general deportment impede the operation of the tour or the rights or welfare of the other participants. No refund will be made for the unused portion of any tour.

Applicants for participation on this tour accept in full all of the conditions set forth above.

Reservations & Payments

Reservations may be made online or by phoning 888-218-7663. Deposits and/or final payment may be made by Visa, MasterCard, American Express, Discover or personal check. If paying by check, make checks payable to Sports & Entertainment Travel.

All reservations will be acknowledged on a first-come, first-served basis.

If a deposit is due, amounts vary and will be payable to SET in order to secure reservations on most travel packages.  The balance of your payment will be due 60-90 days prior to the trip, depending on your tour.  The credit card used to make the reservation will be automatically charged 60-90 days out unless notified otherwise by the client.  Reservations received within 60-90 days of the trip will require full payment at the time of booking, if space is still available. Deposits can be applied or credited to a future trip with SET. Travel insurance is recommended.

Cancellations, Refunds and Changes

Cancellations made 60-90 days or more prior to travel will not receive a refund, however deposits can be applied or credited to a future trip with SET (school-specific athletic fan travel events excluded). No refunds will be issued after the final payment due date, 60-90 days prior to trip departure unless the participant’s airline and/or hotel space is resold. If space is resold, participant will receive a full refund, less a 5% cancellation fee plus any airline name change fees that result from the resale of participant’s airline seat. No refunds will be issued for unused ground transportation or for other services provided and not used by the participant.

Once a reservation has been made, it is non-refundable. Any name changes or changes to package arrangements made after registration may result in a charge per change. No name changes will be accepted within one week prior to travel. No refunds will be issued for unused transportation or for other package inclusions not used by the participant.

Tour Specific Terms & Conditions

Participant will acknowledge tour specific terms & conditions when completing a reservation. Tour specific terms & conditions will be noted on the participant’s order confirmation for reference.

Special Events

Certain travel packages that we may offer will require full payment at the time of booking.

Pre-Registration Deposits

Occasionally we will offer certain travel packages that participants can sign up for by making a fully-refundable deposit in order to receive advance trip information.  Once the details are released to those who have pre-registered, participants will have a specified timeframe to respond by either booking their trip with the deposit being applied to the tour package or electing to cancel and having the deposit refunded in full.